All systems operational

We are not currently aware of any issues affecting our services.

Exporting

Data export and integration services

Operational
Details

CSV Export

CSV file generation and download

Operational
Incident History
Minor Aug 8, 2025, 02:00 PM - Aug 12, 2025, 10:00 AM
Exports exceeding service limits stuck in pending state

Exports that exceed service limits are stuck in pending state. This doesn't ultimately affect users because these exports were over the limit anyway and would not have been processed

HubSpot Integration

HubSpot data synchronization

Operational

API

Core REST API services

Operational
Details

Main API

Primary API endpoints

Operational
Incident History
Minor Aug 8, 2025, 09:00 AM - Aug 8, 2025, 04:30 PM
/v1/people/search API incomplete response

The /v1/people/search API endpoint was not returning a full institutions object in the response

Authentication

Authentication and authorization services

Operational

Frontend

Web application and user interface

Operational
Details

Web Application

Main web application

Operational

Signals

Real-time data and notifications

Operational
Details

Signals Processing

Signal data processing and analysis

Operational

Marketing Website

getedulead.com public website

Operational
Details

getedulead.com

Public marketing website and landing pages

Operational
Incident History
Major Aug 9, 2025, 02:00 PM - Aug 9, 2025, 06:30 PM
Website unreachable due to DNS record update

The getedulead.com website was unreachable for several hours due to an issue during DNS record updates